Interacting with Stakeholders

Sanofi is committed to maintaining patient focus as well as acting with integrity, respect, legitimate intent, transparency, and accountability when interacting with stakeholders.

To fulfill Sanofi’s purpose, we must interact and partner with diverse stakeholders in the health ecosystem in numerous ways. These stakeholders include patients and patient organizations, caregivers, healthcare professionals, government officials, and scientific and technological organizations, among others. These exchanges are the lifeblood of biopharmaceutical innovation and patient access to our products and services. To advance patient care, our interactions with each stakeholder must align with Sanofi’s ethical principles. This includes sharing a patient and consumer focus and commitment to integrity, recognizing conflicts of interest, respecting mutual independence, embracing transparency, and holding ourselves accountable for the results of our interactions. Sanofi is also committed to productive public discourse and responsible political engagement with stakeholders on issues tied to our mission.

How we Maximize Opportunities

By fostering interactions with stakeholders that are based on trust and ethical principles, and by recognizing potential conflicts of interest, we strengthen the reliability of Sanofi’s performance as well as the sustainability of the health ecosystem in which we operate.
By interacting with patients, patient organizations and caregivers, we better understand patient needs as well as the impact of our products and services, utilizing those learnings to drive continuous improvement in our work.
By respectfully enabling connections among patients and caregivers to share their experiences and needs, we advance research and improve people’s lives.
By providing responsible scientific, educational, clinical, product, and policy information to diverse stakeholders, including patients, caregivers, healthcare professionals, and authorities, we improve patient care and support a level playing field for the innovative products and services we provide.
By utilizing appropriate marketing for our products and services, we help maximize benefits for health systems and patients.

How we Minimize Risks

We commit to proactively detecting, avoiding and/or mitigating conflicts of interest that may emerge during Sanofi’s interactions with stakeholders.
We observe clear ethical boundaries when interacting with patients and caregivers, individually and as part of patient organizations, respecting their autonomy and the voluntary nature of these interactions.
We ensure our financial and in-kind support for patient organizations is transparent and reflected in written agreements.
We interact with healthcare professionals in a transparent and professional manner, consistent with laws and regulations, and without offering or providing anything that could
- (a) inappropriately influence prescribing practices or
- (b) encourage inappropriate use of our products or services.
We inform healthcare professionals about the benefits and risks of our products and services to help advance appropriate prescribing and use by patients.
We organize or sponsor symposia, congresses, informational presentations, and other events for healthcare professionals and patient advocacy groups for the purpose of accurately informing them about scientific research as well as our products and services.
We ensure there is an appropriate bona fide business purpose for any engagement of an external expert stakeholder for consulting and/or speaking services.
We seek recommendations and advice from external experts, for example at advisory boards, and ensure they are not abused to inappropriately influence those experts.
We fully document the nature of each donation made by Sanofi and require from the recipient full disclosure of the donation’s appropriate purpose.

We ensure that access programs are compliant with all applicable laws, regulations and codes, including those pertaining to pharmacovigilance, pricing, patient data protection, and antitrust, as well as with high integrity standards related to interactions with business partners and other stakeholders.
We observe clear and ethical boundaries when interacting with government officials and when undertaking responsible political engagement, providing accurate and balanced information, and prohibiting inappropriate influence in public policy-setting and other decision-making processes.
We do not engage in any activities with stakeholders that are or could be perceived as promotional prior to gaining marketing and other necessary authorizations for our products or services.
We adhere to leading practices on stakeholder interactions reflected in the global, regional or local industry Codes, such as IFPMA Code of Practice and Notes for Guidance.

Engaging Business Partners

At Sanofi, we engage with a variety of business partners that we expect to uphold the highest ethical standards.

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Committing to Society

Our approach to social impact is to strengthen, reaffirm, and amplify our commitment to society and the communities we serve. Our social impact is enabled by three efforts:

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Championing Diversity, Equity and Inclusion

At Sanofi, we want to reflect the diversity of our communities, unleashing our whole selves every day to transform the practice of medicine. We want to make an impact in the world through who we are, what we do, and the way we do it, and we recognize that the only way to really do this is to do it together and by being “All In”.

Diversity, Equity and Inclusion are integral to Sanofi’s Play to Win strategy. They help us reinvent how we work and drive our cultural transformation through:

Building Representative Leadership: We must build leadership teams that reflect the diversity of the communities we serve so we can leverage a wider range of perspectives and be more fully connected to our patient, employee, customer, and stakeholder needs.
Creating a Work Environment where we can bring the best of our whole selves: Through diversity, equity and inclusion, our employees must feel able to unleash their full potential so we can foster creativity and innovation.
Engaging With Our Diverse Communities: to change the practice of medicine, we must be citizens of the world, advocating for inclusion and diversity with our external stakeholders.

How we Maximize Opportunities

By raising awareness and deepening understanding. We address diversity, equity, and inclusion in our own communication, and catalyze conversations at all levels to drive greater equity of gender, culture and origins, LGBTQ+, generations, and ability.
By enhancing creativity and innovation. We build teams that reflect the diversity of our employees, as we believe combining the distinct identities of our people and business partners is a source of strength and a key ingredient of our success.
By making sure our workplaces are accessible. We ensure accessibility on our sites, provide inclusive technologies, and promote ways of working that will allow all employees to be fully productive.
By committing to better represent the diversity of patients in our clinical trials.
By increasing the inclusion of historically under-represented groups in our sourcing processes through Sanofi’s supplier diversity program

How we Minimize Risks

We have zero tolerance for harassment (e.g. physical, sexual, psychological, verbal, or of any other form) and discrimination on the basis of: gender, identity, age, origin, religion, race, heritage, sexual orientation, physical appearance, health disability, trade union activity, political opinions, nationality, family situation or on any other grounds.
We prohibit any conduct that may negatively affect a person’s dignity.
We avoid homogeneity by providing employees with the support they need to guarantee that their voices are heard.

Respecting People, Fostering Psychological Safety and Wellbeing

As our purpose is to improve people’s lives, we are committed to upholding respect for every individual around the world. This includes the physical and psychological health, safety, and wellbeing of Sanofians as well as our respect for human rights and freedoms, labor rights, and decent work among all people.

Within Sanofi, we create an environment where everyone can feel safe and supported to bring their whole self to work. This enables innovation and creativity, so we can pursue progress for the people we serve.

We want every Sanofian to have a purposeful experience. That’s why we make physical and psychological health, safety, and wellbeing a priority. Our “All Well” approach includes:

Healthy minds: supporting emotional and mental wellbeing;
Healthy working culture: building a culture that is respectful, supportive and inclusive at all levels;
Healthy financials: helping each of us manage and stay in control of our finances at all stages of life; and
Healthy body: supporting good physical health, focusing on prevention and quality healthcare

We understand that for Sanofians to embrace Play to Win behaviors, we need to:

secure a foundation of physical and psychological health and safety;
build mutual and interpersonal trust; and
enable our employees to feel safe, speak-up, and take thoughtful risks.

These goals align with our Organizational Justice principles on speaking up and reporting concerns to promote a safe, positive working environment.

We extend our respect to all people through our commitment to the United Nations (UN) Universal Declaration of Human Rights, the UN Guiding Principles on Business and Human Rights, and the International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work alongside ILO Fundamental Conventions.

How we Maximize Opportunities

We are building psychological health and safety at every level of our organization through learning and development opportunities to increase engagement, performance and the motivation to take thoughtful risks to bring innovative solutions.
We are encouraging more feedback and delivering more impact by measuring and tracking levels of psychological safety through annual surveys.
We support physical wellbeing and a healthy lifestyle through various initiatives such as Move Often, Eat Well, Stay Healthy, and Sanofi’s quality healthcare programs, offering many practical tools, awareness campaigns and prevention programs.
Our Employee Assistance Program includes advice on psychological, financial, and legal topics, ensuring our people always have somewhere to turn to should they struggle in their personal or professional lives.
We are fostering a healthy working culture by implementing a working environment where our people feel empowered to perform, safe to raise their voice, and supported, whoever and wherever they are, through programs such as Gender-Neutral Parental Leave.
By supporting the education of our employees, business partners, and stakeholders as well as the dissemination of accurate and routine information to patients and stakeholders through diverse channels, we advance innovation and scientific knowledge and understanding while empowering individuals to improve human health.

Interacting with Stakeholders

How we Maximize Opportunities

How we Minimize Risks

Engaging Business Partners

Committing to Society

Championing Diversity, Equity and Inclusion

How we Maximize Opportunities

How we Minimize Risks

Respecting People, Fostering Psychological Safety and Wellbeing

Respecting People, Fostering Psychological Safety and Wellbeing

How we Maximize Opportunities